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We’ve a broad portfolio of services to meet our clients’ increasingly diverse needs. Explore the links below to find out more about our range of services.
  TRAINING PROVISION
  With many years’ experience of designing and delivering training, we offer a full range of training programmes, which can be designed or adapted specifically for your organisation including:
 
Management Development

Performance Management

Effective Communication

Developing Trainers

Exceptional Customer Service

Successful Selling

Statutory Training
  TRAINER FACILITATOR PACKS  
  We can also create a range of training materials that can be delivered by your own training team.  
  PRE-OPENING OPERATIONAL TRAINING AND SUPPORT  
  We have a great reputation for assisting organisations in those hectic months leading up to opening. We develop Action Plans, Training Plans, Standards Manuals – and deliver the Sales and Customer Service training to meet your team needs.  
  CONSULTANCY SUPPORT  
  When it comes to consultancy services, we pride ourselves in finding ways to assist with any training issue you have. And through our Outsourced Services we can even set up and run your in-house training function – leaving you free to concentrate on other things safe in the knowledge that your training’s in expert hands.  
  MYSTERY SHOPPING, SURVEYS AND EVALUATIONS  
  Our sister company, Service Scan Evaluations, provides an extensive range of bespoke services which can evaluate various aspects of your team’s performance.